Books on Human Resources

Search by Author I Search by Title I Search by ISBN

Book Tour I  Shipping Costs I Contact Us I Home

5 Books to Help You

To continue the Book Tour, please scroll to bottom and click "Continue Book Tour"

A great read if you are a manager or a supervisor; even if it is only  for a day. Provides you with a step-by-step method of acquiring practical management skills. Deborah L. Whitworth, has been a human resource manager for over 20 years.  She believes that management isn’t rocket science but a process.  144 pages, ISBN 978-1-55270-146-1 softcover,  $24.95 ($US)  MORE INFO

How to Deliver Excellent Customer Service

A Step-by-Step Guide for Every Business

By: Julie Olley

A pre-designed workbook approach for businesses that wish to develop, implement, analyze and follow-up customer service projects. Step-by-step "HOW TO:" ideas and sample formats are included The suggestions can be implemented over time. Author, Julie Olley, was formerly National Manager of Quality Assurance with a major international travel organization. 160 pages, Softcover; ISBN 978-1-55270-045-6: $26.95 ($US).  MORE INFO   

Jump Start Your New Employees

Get the Most Out of New Hires 

From Their First Day on the Job!

By: Julie Olley

An organizational tool  with suggested steps to boost initial productivity of new employees.  64 pages, softcover; ISBN 978-1-55270-084-4; $12.95 ($US).   MORE INFO   

Salary Administration

This book shows you how to implement a practical salary administration scheme for your employees. It is written in an easy to follow, step-by-step format that you can easily adapt. It contains numerous examples, together with practical exercises to assist you in understanding the concepts involved.  164 pages; ISBN 978-1-55270-085-3; softcover: $39.95 ($US).      MORE INFO   

Shoplifting, Security, Curtailing Crime -  

Inside & Out

By: Don Lunny

If you are a shopkeeper or business owner, this practical, hands-on book will alert you to the alarming theft rates you may be exposed to. From petty theft, bad checks to armed robbery, you get advice on dealing with the situation and how to train staff. Discusses internal theft by employees - how you can recognize it and how to reduce it. If it alerts you to just one problem, it could pay for itself many, many times over. 115 pages; softcover; ISBN 978-0-920847-66-4: $29.95 ($US).     MORE INFO   

 

 

 

Toll-Free Order Desk (Canada & US Only): 1-(877) 879-2669  (9am to 5pm Eastern Standard Time)

 

To place your order by fax using a credit card, download the following order form and fax to (416) 322-7434

To use the mail and pay by check or credit card, please download the following order form and mail to:

For enquiries or for rates on overseas shipping charges (outside of Canada or USA) please e-mail: 

ProductivePublications@rogers.com

Canadians - please order on our $CDN Website at: www.ProductivePublications.ca

CLICK HERE - CONTINUE THE BOOK TOUR

RETURN TO HOME PAGE

Copyright 2012 Productive Publications